SERVICES / MW LABS VOICE AGENT
Every call answered. Even at 9pm on a Saturday.
It picks up, works out what the job is, and books the estimate — while you are welding, on a site visit, or asleep.
Starts at $9/day + usage. Simple. Effective.
● AGENT ONLINE
Hear it answer, right now.
Put your number in and the agent will call you in about ten seconds. Play the customer — ask about a gate, a railing, whatever you'd get asked. See how it handles it.
One call. No sales pitch. We won't chase you.
The jobs you lose are not lost on price. They are lost on the third ring.
Nobody plans to miss calls. It happens because you're doing the work — and the caller doesn't wait around to find out why.
You're mid-weld and the phone rings
It goes to voicemail. Most people don't leave one — they dial the next shop on the results page while your hood is still down.
The 9pm gate inquiry
Homeowners research at night and on weekends, standing in their own driveway. Those calls currently go nowhere and never show up in any report.
The callback that came too late
You ring back after hours. They've already booked someone who answered. The work was never the problem.
What are missed calls actually costing you?
Four numbers you already know. Move the sliders to match your shop — nothing is sent anywhere, and the maths is shown line by line.
Recovering less than one job a year pays for the whole system.
YOUR BRAND ANSWERS EVERY CALL, qualifies the job, and books the estimate — including at 9pm on a Saturday.
How this is calculated. Annual calls = monthly × 12. Missed = annual × your miss rate. Of those, 86% never call back — the one assumption we've made for you, based on published lead-response research; the rest are your own numbers. Jobs lost = remaining callers × your close rate. YOUR BRAND is costed at $9/day plus usage. Breakeven = annual cost ÷ your average job value.
HOW IT RUNS
Answering your calls 24/7, 365 days a year.
Trained on your services, your pricing, your service area — not a generic script.
01
Build
We train the agent on what you fabricate, what you charge, and how far you travel.
02
Test
Real call scenarios run until every path works — including the awkward ones.
03
Launch
Live on your number, answering from the first ring. Nothing changes for your callers.
04
Tune
Monthly refinements as real calls surface questions we didn't anticipate.
What it actually does.
Not a voicemail box with a nicer voice.
Answers every inbound call
No voicemail, no hold music. Every caller gets a real conversation, including nights and weekends.
Works out what the job is
Job type, timeline, budget range, and location — captured before it ever reaches you.
Books straight to your calendar
Qualified callers get an estimate slot without you touching the phone.
Texts back the ones it misses
If a call slips through, an automatic text goes out within thirty seconds — before they dial the next shop.
Calls your web leads back
Form fills get a call in minutes, while they're still comparing shops.
Writes up every call
Read what was said and what got booked. No listening back through recordings.
PRICING
Less than a coffee a day.
Recovering a single job a year covers it several times over. Run your own numbers above.
MOST POPULAR
MW LABS VOICE AGENT
24/7 phone and website coverage
$9/day
plus usage · 3-month minimum
Answers every inbound call, 24/7
Qualifies and books to your calendar
Missed-call text-back
Website chat agent
Lead nurturing sequences
MW LABS VOICE AGENT+
Phone, web, and reputation
$21/day
plus usage · 3-month minimum
Everything in MW LABS VOICE AGENT
Client review system
Outbound follow-up
Appointment confirmations and reminders
Reconnect campaigns to past customers
MetalWorks Core
The MW Holistic Growth System
Call for Quote
3-month minimum
Everything in MW LABS VOICE AGENT+
Business Audit
2 custom lead-gen funnels
Website and technical SEO
Ad management and reporting
The questions shop owners actually ask.
Will it sound like a robot?
Try it and decide for yourself — the demo is at the top of the page for you to test our industry-leading voice agent. Most callers appreciate the opportunity to advance their project instead of reaching a static voicemail box.
Do I have to change my phone number?
No. It answers on your existing number. Nothing changes for anyone who already has your business phone number making the process seamless for clients and frictionless for business owners.
What if it says something wrong?
It only knows what we train it on: collecting basic information and advancing the call through the sales cycle. If it's asked specific questions about pricing, timing, guarantees, etc. the agent takes a message rather than guessing. We tune the agent weekly based on real calls.
How is this different from an answering service?
An answering service takes a message. This one qualifies the caller and books the appointment on your calendar. And it doesn't call in sick.
Can I still pick up when I want to?
Yes. The voice agent answers calls that you do not answer. If you grab it on the second ring, the agent never engages.
What does "plus usage" mean?
The daily rate covers the cost of creating and maintaining the agent architecture, responsiveness, and knowledge depth. Call minutes are billed based on the minutes used during a calendar month. We show you real numbers before you commit.
READY?
Stop paying for calls you never hear.
Hear the agent first, then decide. Two minutes and no obligation.